Frequently Asked Questions

Discount Codes

Do you have any discount codes?

Yes, of course. We'd love to give you a special discount. Please view all our active offers here.


How much should I pay for shipping?

Shipping is free for all orders above ₹499. Orders below that will incur a modest ₹49 shipping cost.

All live plants and bulk fertilizers are shipped for free.

How will I know whether or not my order has been shipped?

We'll send you a shipping confirmation email or sms with tracking code as soon as your order is shipped.

What courier service do you use?

We use DTDC to ship our products. In case DTDC doesn't provide service to your location, we use other courier providers like Delhivery or India Post.

How long do you take to ship my order?

We ship all the orders within 24 hours. On weekends, the shipping time will be around 48 hours.

We need around 5-7 days to properly prepare live plants for dispatch.

When will I receive my order?

Your order will reach you within 5-7 business days from the date of shipping.

Do you ship bulk products?

Yes, we do ship bulk (greater than 25kg) potting soil mix, cocopeat, vermicompost, cow dung manure and red soil. We use Vxpress to provide you with home delivery.

Please note that it will take around 5-7 days to dispatch bulk orders.

I have more questions on shipping

Please view our shipping policy here, or contact us at 9090 975 976 (WhatApp and Call) or email us at

Order Cancellation

I placed the order by mistake. How can I cancel my order?

Please send an email to or contact us at 9090 975 976 as soon as possible.

Unfortunately we can't honour all cancellation requests since we provide 24 hour dispatch for most orders. Hence if you want to cancel your order, please inform us as soon as possible.

In case your order is already shipped and cancellation can't be provided, you can get a full refund by sending us the products back. Forward shipping and reverse shipping charges need to be paid by the customer.

How can I return my order?

How can I return my order?

To start a return, you can contact us at We'll contact you with the next steps.

Any further questions?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.